Six Years After COVID: Why Personalised Learning Support Still Matters
Frank Milner
July 10, 2026
Six Years After COVID: Why Personalised Learning Support Still Matters
The classrooms are open.
Remote schooling has ended.
And for most families, the disruption of the COVID-19 pandemic can feel increasingly distant.
But its impact on learning has not disappeared.
Six years on from the first lockdowns, education professionals are still reporting significant effects on pupil achievement. Learning gaps, reduced confidence and uneven progress continue to affect children across the UK.
For families and schools, the challenge has evolved.
This is no longer simply about “catching up” after a period of disruption.
It is about responding to a generation of students whose academic needs, confidence and experiences of learning can vary enormously.
And that is one of the reasons personalised, one-to-one support remains so relevant.
Becky Ward, education specialist at Tutor Doctor, recently explored this ongoing challenge for the British Franchise Association, highlighting what schools and families are still seeing — and why individualised support continues to have an important role to play.
The Learning Gaps Didn’t Simply Disappear
The pandemic affected students differently.
Some adapted relatively well to learning from home.
Others struggled without the routine of a classroom, regular teacher interaction or access to the same resources as their peers.
That difference matters because students did not all return to school with identical gaps.
Years later, many schools are still dealing with the consequences.
As Becky explains, teachers continue to see challenges with fundamental skills including:
Reading fluency
Comprehension
Number confidence
Independent learning
Classroom participation
For parents, the signs can appear in everyday moments.
A child who once enjoyed reading may begin avoiding it.
Homework might become a source of frustration.
Tests can create increasing anxiety.
Or a student may simply begin describing themselves as being “bad” at a subject.
Behind those behaviours can be something just as important as an academic gap:
a loss of confidence.
Confidence Can Be Harder to Rebuild Than Knowledge
A student can relearn a mathematical concept.
They can practise spelling.
They can fill gaps in reading comprehension.
But when a student has spent months or even years believing they are behind, the challenge can become much bigger than the academic material itself.
They may stop participating.
Avoid asking questions.
Rush through difficult tasks.
Or decide that there is little point trying because they are convinced they will get the answer wrong.
This is where personalised support can make a significant difference.
In a one-to-one environment, a student does not need to worry about whether the rest of the class understands something before they do.
They can slow down.
Ask questions.
Make mistakes.
Revisit earlier concepts.
And work at a pace appropriate to them.
Gradually, progress can begin to rebuild confidence as well as academic ability.
COVID Revealed Something Important About How Children Learn
One unexpected consequence of remote learning was that many parents saw their children’s learning habits much more closely than ever before.
They saw how their child responded to instructions.
How long they could concentrate.
Whether they needed reassurance.
Whether independent work came naturally.
And what happened when they became confused.
For many families, it reinforced an important truth:
children do not all learn in the same way.
A classroom environment remains fundamental to education, but a teacher working with an entire class cannot always provide every student with sustained individual attention.
That was true before the pandemic.
The disruption simply made the differences between learners much more visible.
Schools Are Still Under Pressure
Schools have made enormous efforts to support pupils since the pandemic.
But the challenge they face is complex.
Students returned with very different experiences and needs, while teachers continued to manage large classes, curriculum requirements, assessments and wider responsibilities.
Providing sustained individual intervention to every pupil who could benefit from it is difficult.
That means schools increasingly need to think strategically about where additional support can have the greatest impact.
And this is part of a broader development in the tutoring sector.
Supplementary education is no longer only about parents arranging a tutor before an important exam.
Tutor Doctor franchisees increasingly work across multiple routes to market, supporting:
Private families
Schools
Local Authorities
Students requiring alternative provision
Pupils who need targeted academic intervention
Tutor Doctor’s UK Schools Delivery Programme has already enabled franchisees to work with more than 600 schools and support thousands of students through school and Local Authority partnerships.
That reflects how the role of tutoring is evolving.
Why One-to-One Support Still Matters
At Tutor Doctor, personalisation starts with understanding the individual student.
Rather than applying one standard programme to everyone, support can be adapted according to the student’s:
Academic strengths
Learning gaps
Pace
Personality
Confidence
Learning style
Individual goals
The student is then supported one-to-one by a tutor who can adjust the approach as their needs develop.
That flexibility matters because two students who appear to have the same academic problem may need completely different solutions.
One might need to revisit foundational knowledge.
Another might understand the subject but lack confidence.
Another may need help with organisation, study skills or approaching assessments.
Personalised tutoring provides room to identify those differences rather than simply treating the symptom.
Early Intervention Can Prevent a Small Gap Becoming a Bigger Problem
Another lesson from the last several years is the importance of acting early.
Parents often recognise that something is changing before there is a major academic problem.
A student becomes reluctant to do homework.
Their confidence dips.
They begin avoiding a particular subject.
Or something simply feels “off”.
It can be tempting to wait for the next report or assessment before acting.
But small learning gaps can compound.
And confidence can deteriorate alongside them.
Early personalised support can help address the underlying challenge before frustration becomes entrenched.
The aim is not to create unnecessary pressure.
It is to provide the right support at the point where it can be most useful.
What This Means for the Tutoring Sector
For someone evaluating an education franchise, the long-term relevance of the service matters.
The pandemic created an exceptional disruption.
But the continued demand for personalised education is not solely a COVID story.
The last six years highlighted challenges that already existed:
Students learn differently
Classroom teachers have limited one-to-one time
Academic confidence matters
Early intervention can be valuable
Families increasingly recognise when additional support may be needed
Schools sometimes require external partners to meet more complex or individual needs
Those fundamentals have not disappeared as memories of lockdown have faded.
If anything, families and educators now have a clearer understanding of the value targeted support can provide.
A Business With Multiple Routes to Make an Impact
This changing education landscape is also one of the reasons Tutor Doctor’s UK model has developed beyond traditional private tutoring.
Franchisees can build relationships with families while also developing opportunities with schools and Local Authorities.
The owner’s role is not to personally teach every student.
You are the business owner, not the tutor.
Franchisees recruit and manage tutors, develop local relationships, build partnerships and grow the organisation responsible for delivering the support.
That means an individual franchisee can ultimately help far more students than they could by working alone as a tutor.
The impact becomes scalable.
And so does the business.
From Short-Term Recovery to Long-Term Need
Immediately after the pandemic, much of the education conversation focused on recovery.
Catch-up.
Lost learning.
Getting students “back on track”.
Six years later, the language may have changed, but many of the underlying needs remain.
Schools are supporting students with increasingly varied circumstances.
Families are more aware that learning does not always follow a straight line.
And students continue to benefit when someone takes the time to understand exactly where they are, rather than where they are expected to be.
That is why personalised tutoring continues to matter.
Not because education is still trying to recreate the classroom of 2020.
But because the pandemic reinforced something much more enduring:
effective learning starts with understanding the individual.
Build a Business That Responds to a Real Educational Need
For prospective Tutor Doctor franchise owners, the opportunity is not simply to enter a tutoring market.
It is to build a local education business capable of supporting students through families, schools and Local Authorities — backed by the systems, training and experience of an established international brand.
The immediate disruption of COVID may be behind us.
The need for individualised support is not.
→ Book a quick call to explore Tutor Doctor franchise ownership
Read Becky Ward’s original British Franchise Association article:
Five Years On: COVID’s Long Shadow on Learning and Why Personalised Support Still Matters